Identity theft is a violent, high-impact type of cyber criminality, made even more dangerous by the fact that it is widely under-estimated.
In 2017 alone,
in one single data breach, 148 Million US customers' data were stolen at Equifax, to name but one of the main breaches.
We will explore the direct impact of identity theft below, but let us behold for a second, the long term indirect cost of such breaches. The Equifax breach lone means that over one in two US adults had their credentials stolen, and mostly likely posted on the dark web.
Considering how much we all reuse passwords/email combinations across a variety of digital accounts, this kind of breach is truly catastrophic for the long term safety of any application user.
Our passwords/email combinations and their related 2FA (mobile phone number, email access) are increasingly easy to break, but our culture is still playing catchup, opening a gaping chasm of cybersecurity risk.
While specific global figures vary, identity theft remains a prevalent issue worldwide. The increasing digitization of financial services and personal data storage has only broadened the scope for potential theft.
The COVID-19 pandemic also saw an increase in identity theft incidents, as more people used digital and remote services.
Financial Impact of identity theft on victims
Identity theft results in significant financial losses each year.
For instance, the 2022 Identity Fraud Study by Javelin Strategy & Research reported losses amounting to nearly $52 billion in 2021 in the United States alone, affecting around 42 million U.S. consumers.
In 2022 again, in Australia this time,
32.8% of identity theft victims experienced credit card fraud, resulting in average out-of-pocket costs of $1,551 per victim. 29% of victims had their information misused for tax fraud or other benefits fraud.
Personal / Psychological impact of identity theft on victims
Another underrated aspect of identity theft if the occasionally substantial psychological impact visited on the victims.
Identity theft can have profound and long-lasting psychological impacts on victims, extending well beyond the immediate aftermath of the attack.
The persistent nature of identity theft, with new damages and fraudulent activities emerging months or even years later, can lead to ongoing emotional and mental health challenges.
88% reported severe emotional distress, lasting extended periods of time, way beyond that of the initial attack.
A key issue with identity theft is how “sticky” the attack is. Victims are often obliged to fight the cybercriminal for months, occasionally for years, as the cyber criminal keeps finding new accounts to break.
This structural lack of safety is very damaging to human psychology, fostering feelings of invasion, powerlessness, rage and depression.
Impact of identity theft to businesses:
The impact to businesses is, unsurprisingly, substantial to business-ending:
- The average cost of a data breach for companies was $4.35 million in 2022, with breaches in the healthcare industry costing an average of $10.1 million.
- In 2019, the average cost of a data breach involving identity theft was $201 per compromised record in the U.S.
- Data breaches can severely damage a company's reputation, with 38% of consumers indicating they terminated their relationship with a business due to a breach.
- Businesses face legal risks from regulatory fines (e.g. GDPR), class-action lawsuits, and the cost of providing identity theft protection services to impacted customers.
Overall, the 2022 Identity Fraud Study found that identity fraud losses increased by 83% compared to 2021, reaching $52 billion across nearly 43 million victims in the U.S. alone. The emotional toll and widespread financial devastation underscore the catastrophic nature of this crime for individuals and businesses alike.